Part of the good communication between a designer and his client includes listening and understanding requests and taking effective notes during the meeting to build up an effective briefing later. Writing reliable notes is a skill that can be learnt and that can take advantage of several useful tools. It can make the difference, during the design process, between a successful project and a big mess.

In this article we will see what note-taking is, how to improve your design process with it and a range of useful tools to help you in that practice.